April 20, 2008

Phone Reminder System Upgrade

We have recently upgraded our practice's phone appointment reminder system to Televox. We hope that people like this system better than our prior system. Appointment reminders will be called 2 business days prior to a scheduled appointment.

Also, we will begin calling patients who are giving themselves allergy shots at home when their allergy vial is soon going to expire. As allergy patients should know, using an expired allergy vial is dangerous and requires one to re-build back up to maintenance in a physician office with the new allergy vial. These calls will be made one month prior to an expiration.
Fauquier blog
Fauquier ENT

Dr. Christopher Chang is a private practice otolaryngology, head & neck surgeon specializing in the treatment of problems related to the ear, nose, and throat. Located in Warrenton, VA about 45 minutes west of Washington DC, he also provides inhalant allergy testing/treatment, hearing tests, and dispenses hearing aids.

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