Unhappy with Your Appointment Day/Time with your Doctor?

A common complaint for patients is how long it may take to get in to see a medical specialist. A new patient appointment may be 1-2 weeks away when an earlier appointment may be desired. What to do? Of course, one can call around to every single specialist office in the region to see who has the next earliest appointment. Other options which may work just as well include the following: • Do NOT limit yourself to a specific day of the week and time. Always use the phrase "the very…

8/24/2013 0

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Cartoon Video of What Happens After Decision for Surgery Made

A very common question our practice gets from patients is what happens next after a decision is made to pursue surgery. What do or should they do next? What do we do? Well, our office created a video cartoon to describe this somewhat intimidating process in a way that is understandable and benign. Watch it here !

4/26/2011 0

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How To Persuade a Specialist to see a Patient Quickly!

With the advent of SmartPhones like the iPhone, communication between not only physicians but also patient-physician has become much easier. To illustrate how such technology has eased communication in order for a patient to be seen quickly by a specialist was recently demonstrated when I received a phone call at home around 9:30PM from the Emergency Room regarding a facial fracture. ER: Dr. Chang, we have a patient here who seems to have a facial fracture on CT. Overall, however, he does …

12/26/2009 0

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New Voice-Mail Phone # for Patients With Difficulty Hearing

Due to patient demand, we have established a voice-mail phone number that our patients who have difficulty communicating over the phone due to hearing loss can call and leave a precise message on a voice mail. This service is available everyone whether new or established with our office. This avoids frustration and difficulty communicating when talking to our front desk (because you can't hear what we say over the phone). We will check this voice mail several times a day. The Audiology Voic…

11/05/2009 0

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